Jorge Román is PhD© (Lleida University in Spain), and a Mechanical Engineer with a MBA (NSU, Tulsa-Oklahoma, USA). His areas of expertise focus on the application of Quality Improvement to business in service and products (TQM, Lean Management, Business Excellence Framework, QMD). He is a professional speaker, educator, and trainer. Jorge also conducts organizational assessments using Business Excellence Frameworks like Malcolm Baldrige, Iberoamerican, CAF, & Chilean to create customer-centric organizations.
Jorge has a global presence and has spoken in business excellence at local, regional, national and international levels. He has made over 35 presentations around the world (Dubai, United States, New Zealand, México, China, Malaysia, Iran, Venezuela, Singapore, Argentina, Peru, Kuwait, Philippines, Colombia and Chile).
Jorge is currently an International Consultant in Business Excellence & Benchmarking at Dubai Police Headquarters in Dubai UAE. He is a part-time professor at University of Chile (Business and economic School), University of Piura in Peru, and Panamerican Business School in Guatemala. He is a member of ASQ (American Society for Quality), an ASQ Chile Country Counselor, and a member of the International Academy for Quality (Member), the Organizational Excellence Technical Committee of the Quality Management Division, ASQ. He was ViceChairman (2011-2013) of Global Benchmarking Network (GBN), a member of the Global Performance Excellence Award Executive Committee, an International examiner for the Baldrige Training Program, a Senior Examiner for the Iberoamerican Quality Award, and an APQO (lifetime member).